Thao PhamFeb 25, 20196 min readWhat's next? Big Data and Chatbots are the hottest trends in Digital MarketingCompanies are racing against each other to take control of consumer insights in the game called Big Data. This article will tell you why...
Thao PhamFeb 25, 201915 min readCase Study: Starbucks' Bathroom CrisisAn analysis of Starbucks' 2018 reputation crisis from a PR perspective and recommendations for future crisis communications. Introduction...